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Complaint
Complaint
Rights and duties of parties to contract related to responsibility for defects, including warranty responsibility of the vendor, are in compliance with relevant mandatory statutes (above all provision § 1829 and following of the Civil Code ). Legitimate warranty is 24 months. Marketed samples of minerals are displayed on photographs or videos strictly for informative purpose. Their color does not have to meet the reality exactly. The size of samples in reality does not have to correspond with that on photographs and videos (very often various details are displayed), therefore pay attention to the information in the description of each item in the list. Complaints of such type will not be acknowledged. The rights of vendee resulting from vendor´s responsibility for defects, including responsibility for warranty, will be reclaimed by the vendee at vendor´s address:
Complaints – www.topminerals.cz
Ing. Jan Kynický
Blatná 173
667 01 Vojkovice
Czech republic